 |
|
 |
|
|
We, at Briskon have built an
excellent team of documentation specialists and
writers. We can uptake the technical documentation
needs of your companys products and services. We
briefly outline below the value addition you get out
of contracting our technical writing services and we
explain the process and give you a synopsis of the
work involved.
We have an exclusive document writing and content
management services team. We have more than 15 years
of effective and total experience in documentation and
technical writing. Our writing team has created more
than 10,000 pages of user documentation, online help,
reference guides, brochures and related documents.
Types of Documentation
We offer the following types of technical
documentation services: |
|
User Manuals
Product Manual
Installation Guide
Product Reference Manual
Design documents
Online help
Error messages standardization
Troubleshooting guides
ISO standards related documentation
Design flow manuals
Release Notes
Frequently Asked Questions (FAQs)
Documentation version control mechanisms and various
qualities of releases
Marketing Collateral
Brochures and flyers |
|
In short, our aim is to
meet each documentation requirement that is specific
to your project.
Delivery Format
We can give deliveries in any of the following
formats: |
|
Web pages
Hardcopy manuals
Help files that can be plugged into the software
Documentation on CD ROM
|
|
Benefits of using our
technical documentation services
As can be seen from the list of products above,
technical documentation spans all the areas of a
product development lifecycle. Here are some
advantages: |
|
Reduce support calls
Increase developer productivity
Enhance product image at end user site
Enable novice users to learn the product faster
Help the experts in finding information quickly
In-house design documents and training manuals
Internal training documents and product
demonstrations to transition new members
quickly
Effective time management of technical teams
Less time spent on documentation
|
|
Maintaining an excellent suite
of documentation ensures that knowledge is deployed
and used efficiently both within and outside your
organization. As you are aware, such voluminous and
time consuming productive task are best left to the
experts. Just as you would leave the system level
details to the expert rather than the novice. The
bottom line is to ensure that programmers spend time
in increasing their technical skills.
Our Key Skills
Some of the required skills for quality
documentation are: |
|
Manual organization and
concise flow of product information
Linking different modules seamlessly in the manual.
Coordination with different developers to ensure
technical correctness
Developing an optimum writing style suitable for the
end user
Maintaining guidelines for writing, updating on
evolving standards and methods of documentation and
being updated continuously in writing and editing
methods
Handle the routine tasks of formatting, re-writing
and editing effectively and with motivation
|
|
Documentation Process
The process broadly includes the following steps: |
|
Audience analysis and product
study
Content and layout design
Sourcing of technical information from developers
Writing/editing/graphics design
Reviews/iterations/supervision
Book production
Testing/post mortem analysis/feedback
Signoff/deliverables |
|
We can carry out the activities
based on the clients suitability. We can do the work
on-site, telecommute or evolve an optimum combination
of both. With easy e-mail and network access,
geographical location is not a bottleneck for
completing our work.
Conclusion
We have briefly outlined our expertise in the area
of technical documentation. We are sure there exists a
need of documentation in your organization. We do hope
you do take your valuable time in discussing the
requirements with us.
|
|
|
|
|
